Markets may be shifting, but the need for speed, accuracy, and compliance isn’t slowing down. This month, we are breaking down the new AVM quality-control standards and sharing insights from the field to help you stay ahead and close with confidence.

Industry & Client Insights

AVMs: New Federal Quality-Control Standards

The OCC, FDIC, NCUA, CFPB, FHFA, and the Board of Governors of the Federal Reserve, have finalized Automated Valuation Model (AVM) rules mandated by the Dodd-Frank Wall Street Reform and Consumer Protection Act. These rules take effect October 1, 2025.

The final rule requires covered institutions to adopt quality-control standards that:

  • Ensure a high level of confidence in the estimates produced
  • Protect against the manipulation of data
  • Seek to avoid conflicts of interest
  • Require random sample testing and reviews
  • Comply with applicable nondiscrimination laws

These measures strengthen public trust in AVMs and ensure greater equity in automated valuations. At Nationwide, our Alternative Valuation Solutions align with these requirements, enabling lenders to move faster with confidence.

Learn more about the changes:

Federal Register – Quality Control Standards for Automated Valuation Models

Effective October 1, 2025. The rule implements Section 1125 of Title XI of the Financial Institutions Reform, Recovery, and Enforcement Act (as amended by the Dodd-Frank Act)

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Meet the Team: Jose Piedra

"Jose brings a rise-and-grind mindset every day. His call volume, professionalism, and attitude have a measurable impact on our team and the business. He pushes boundaries and inspires agents to join RES.NET, the industry’s leading REO platform.” - Garrett Mays, SVP, Partner Engagement

Jose Piedra

Agent Relations, RES.NET

Each month, we highlight a member of our Nationwide family who’s making a difference behind the scenes. This month, we’re excited to recognize Jose Piedra from our RES.NET Agent Relations team!

Jose is part of the RES.NET Agent Relations team, responsible for yearly memberships and consistent monthly sales performance. He partners with agents to complete profiles and optimize coverage enabling them to gain stronger visibility and success on the platform.

His greatest accomplishment in life is his family. He’s proud to have a beautiful blended family with his wife, which includes six amazing kids and six wonderful grandbabies. Outside of work, Jose enjoys weekend rides on his Harley and is a big football fan who loves spending game days with friends and family.

We’re proud to have Jose on our team and grateful for the way he supports agents every day.

Jose with his family
Jose with his grandkids

In the Industry This Month

Our teams across Nationwide and USRES/RES.NET spent October connecting with partners, supporting industry causes, and sharing insight on the evolving real estate landscape.

APM Symposium | Dallas, TX

Jared Willis represented Nationwide at the APM Symposium in Dallas, connecting with mortgage professionals and showcasing our full valuation suite for lenders. Conversations centered on efficiency, turn times, and how our customizable workflows help partners close faster.

5-Star Conference | Dallas, TX

Rida Sharaf, Garrett Mays, and Kip Butler from our USRES/RES.NET division at the annual 5-Star Conference. Rida joined industry experts for the “Déjà Vu in Default” panel, discussing current trends and what’s ahead for default-servicing professionals.

Carrington Charity Foundation Golf Event | California

Rida Sharaf and Garrett Mays hit the course to support the Carrington Charity Foundation, repping Nationwide alongside industry colleagues for a great cause.

Where You Can Find Us Next

CrossCountry Mortgage Sales Rally | October 27 | Miami, FL
We will be on site connecting with CCM leaders and teams. Stop by to talk faster turn times, flexible workflows, and custom reporting.

Schedule a Meeting in Miami

America’s Credit Union – Lending Conference | November 2 | Anaheim, CA
Let’s dig into credit-union valuation needs—from AVMs and Evaluations to full appraisals and portfolio insights.

Book a Time in Anaheim

Employee Anniversaries

23 years
Mary Jefferson,
Bookkeeper

17 years
Nick Nikolenko, RES.NET Customer Service Manager

14 years
Sharyar Payandeh, Software Engineer
Mandy Hill, Featured Agent Relations Representative

11 years
Bryce Foreman, Senior Quality Control Analyst – Review
Cyndi O’Neal, Orders Analyst

9 years
Paloma Mercado, Accounting Lead and Collections Specialist
Kevin Hopkins, Vice President of Compliance

6 years
Robert Johnson, Client Services Specialist
Cody Golisch, Quality Control Analyst – Review

5 years
Amanda Hertzberg, Inside Account Manager
Laurie Andrews, Orders Analyst
Sri Velamati, Chief Executive Officer

4 years
Michelle La King, Customer Service Analyst

3 years
Robert Collins, Staff Appraiser
Kevin Grant, Staff Appraiser