Season 2, Episode 7 – The Come Up Chronicles: Jenessa Miller’s Extraordinary Journey
Quick-look Bio
- Current role Senior Inside Account Manager, Nationwide Property & Appraisal Services (NPAS)
- First NPAS gig Corrections desk, 2012
- Previous life Wholesale & retail processing (2001-2008); mortgage-broker ops (2009-2012)
- Where she logs in Central Jersey—close enough to hit Wawa but far enough to skip Turnpike traffic
- Home crew 15-year husband + rising 9th- & 6th-graders + 80-lb “mystery-mix” pup named Rip (yes, after Yellowstone)
- Weekend alter-ego Comic-Con handler—look for the headset and the emergency Sharpie
The 4-Habit Ladder
Mic-Drop Moments
- “Solve tiny problems fast—big problems will eventually ask for you.”
- “LOs don’t need miracles. They need one phone call instead of seven emails.”
- “If a process can’t survive two appraisers, it’s not ready for ops.”
- “Success is learning to prune. Every yes costs a hobby.”
Rapid-Rush Recap
TL;DR – Episode Takeaways
- Track the bugs. Your “annoyance spreadsheet” is tomorrow’s promotion pitch.
- Micro-teaching builds influence—15-minute Slack clinics kept her queue late-free.
- Pair every ops idea with appraiser feedback (Jenessa’s 2-Yes Rule).
- Trim the calendar as the title grows; energy beats busy-badge culture.
📌 Jenessa’s story proves career compounding isn’t random—it’s disciplined curiosity and repeatable habits.
👉 Listen to the full conversation: https://rss.com/podcasts/valunation/1124490/
📸 More behind-the-scenes: @valunationpodcast on Instagram