Season 2, Episode 10: Navigating Change & Setting Goals with Nationwide AMC CEO Sri Velamati
25 Years from “Accidental Appraiser” to Four-Deal CEO
- First gig: 1990s Appraisal Institute analyst → commercial appraiser globe-trotter (cell-towers to Swedish department stores).
- REIT era: Invested / developed every property class through the 2008 crash.
- COVID pivot (2020): Took NPAS helm, closed four AMC acquisitions, kept 500-plus staff glued together via Zoom holiday parties and Jackie-Moon short-shorts.
- 2023 mantra: Resilience—survive the volume drought, keep promises, invest when rivals retreated.
2023 Recap – Resilience & Roll-ups
- Texas takeover: Merged with Integrity Appraisal; Lone Star State is now NPAS’s #1 volume market.
- Product lab: STR Pro short-term-rental form (Charlie’s baby) + AI-powered BioShield bias/QC engine.
- Culture win: Ops teams “work for each other,” not the boss—late-night saves to keep AE clients whole.
2024 Playbook – Innovate, Consolidate, Scale
- Client consolidation = AMC consolidation. Fewer, larger lenders want one bullet-proof partner.
- Tech bros fade; durable AMCs remain. NPAS will build, not hype-pitch.
- “Innovate & grow—or die.” More AI QC, faster ops, new alt-valuation forms, and selective M&A.
- North Star: Create value for both sides of the coin—lender throughput and appraiser efficiency.
Rapid-Rush Highlights
L;DR – Episode 10 Takeaways
- Resilience > rate sheets. 2023 beat-downs forged a tougher culture.
- Tech that works. STR Pro & BioShield show AI is only useful when it cuts risk or turn-time.
- Clients are consolidating; AMCs must, too. Scale + service ≠ optional.
- “Innovate & grow—or die.” Sri’s 2024 north-star: fewer forms, faster QC, smarter ops.
- Augusta dream tee-time still open—Tiger, call him.
📌 MIT math, four mergers, and Jackie-Moon shorts—Sri Velamati proves a CEO can crunch numbers and rock costume day.
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